Using SSL
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Our server's support of means SSL certificates can be installed without the need for a dedicated IP address.
Our server includes AutoSSL, a feature provided by cPanel allowing the automatic generation of SSL certificates. Therefore, you do not need to do any particular action in order to get a free SSL certificate, which will get automatically installed. However, the process usually takes some time, depending on the current rates of certificate creation. Our AutoSSL-generated certificates are directly from cPanel, Inc (Sectigo).
We no longer require a dedicated IP address for SSL on any of our servers. However, some browsers or operating systems that do not support SNI will show errors. The most common browser/OS that doesn't support SNI is Internet Explorer on Windows XP. A dedicated IP means that your website is separate from all the other HelioHost sites. This offers a few advantages such as not being blocked from sending email if our server gets flagged for spam.
Our provider charges us $12/year for a dedicated IP. We simply pass that cost onto you.
If you wish to purchase a dedicated IP for $12, please . Once the transaction is complete create a new topic in the on HelioNet with your PayPal transaction ID and account information (username, main domain, and server), and we will add the dedicated IP to your account.